cbajje believes that gaming should be entertaining, controlled, and safe. This page explains the tools, resources, and support available to every player in Bangladesh who wants to keep gambling fun and within healthy boundaries.
Six pillars of responsible gaming that cbajje upholds for every player across Bangladesh — because enjoyment and safety go hand in hand.
cbajje enforces a zero-tolerance policy on underage gambling. Age verification is mandatory at registration and again before any withdrawal is processed. Anyone found to be under 18 will have their account closed immediately and any balance forfeited.
Players can set daily, weekly, or monthly deposit limits directly from their cbajje account settings. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory 7-day cooling-off period.
cbajje allows players to set custom session time reminders. When your chosen session duration is reached, you will receive a clear on-screen notification so you can decide whether to continue, take a break, or log out for the day.
If you feel you need a short break from cbajje, you can activate a cooling-off period of 24 hours, 7 days, or 30 days from your account settings. During a cooling-off period, your account is locked and you cannot deposit or place wagers.
Players who feel their gambling is becoming a problem can request a full self-exclusion through cbajje support. Self-exclusion locks the account for a minimum of 6 months and can be extended to a permanent closure. During exclusion, all marketing communications are also suspended.
cbajje's 24/7 customer support team includes staff trained to identify and assist players who may be experiencing gambling-related difficulties. Our team handles all responsible gaming requests with sensitivity, confidentiality, and without judgment.
cbajje provides a full suite of practical tools that put you in control of how, when, and how much you play.
Set a maximum deposit amount per day, week, or month. Your limit is applied instantly. Lowering a limit takes effect immediately; increasing a limit requires a 7-day waiting period to protect against impulsive decisions.
A time-out temporarily suspends your cbajje account for a short fixed period — 24 hours, 48 hours, 7 days, or 30 days. You cannot log in, deposit, or bet during a time-out. Existing pending withdrawals will still be processed.
You can set a maximum session duration so cbajje will notify you when your chosen play time is reached. This helps maintain awareness of how long you have been playing and encourages regular breaks.
Reality check alerts display a summary of your gaming session — including time played and net balance change — at intervals you choose. These reminders help you stay informed about your actual gameplay and spending patterns.
Self-exclusion is the strongest responsible gaming tool available at cbajje. When you self-exclude, your account is permanently locked for your chosen period. cbajje will also remove you from all promotional mailing lists and will not attempt to re-engage you with marketing materials during your exclusion period.
Self-exclusion cannot be reversed during the chosen period. Withdrawing an existing balance before exclusion takes effect is permitted. If you request permanent self-exclusion, cbajje will close your account and return any remaining balance to you.
To request self-exclusion, contact support at any time. cbajje processes all self-exclusion requests within 24 hours. Support email: [email protected] (plain text — not a clickable link).
Gambling becomes a problem when it stops being entertainment and starts affecting your wellbeing, relationships, or finances. Recognising the signs early is the first step to getting help.
Chasing Losses: Continuing to gamble in an attempt to win back money you have already lost, often increasing bet sizes with the hope of a quick recovery.
Spending Beyond Your Means: Gambling with money set aside for rent, food, bills, or other essential expenses — or borrowing money specifically to fund gambling.
Loss of Time Awareness: Losing track of how much time you spend gambling, frequently playing for longer than intended, or prioritising gambling sessions over daily responsibilities.
Gambling to Cope: Using gambling as a way to escape stress, anxiety, loneliness, boredom, or emotional difficulties rather than as entertainment.
Concealing Gambling Activity: Hiding how much time or money you spend gambling from family members, friends, or colleagues out of shame or fear of confrontation.
Inability to Stop: Feeling a strong, persistent urge to gamble even when you want to stop, or feeling restless and irritable when you try to cut down or quit gambling.
Neglecting Relationships: Prioritising gambling over time with family, friends, or important life events — or experiencing conflict with loved ones due to your gambling behaviour.
Increasing Stakes to Feel Excitement: Needing to bet progressively larger amounts to achieve the same level of excitement or satisfaction — a common sign that gambling is becoming compulsive.
Financial Consequences: Experiencing significant financial problems — such as debt, missed payments, or depleted savings — directly as a result of gambling activity.
If you recognise three or more of these signs in your own behaviour, cbajje strongly encourages you to activate a time-out or self-exclusion and to speak with cbajje support or a professional counsellor.
If you are concerned about your gambling or the gambling of someone you care about, cbajje's support team is ready to help at any time.
The fastest way to reach cbajje's responsible gaming team is via Live Chat directly on the cbajje platform. Available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.
Available 24/7 — Open the cbajje platformFor detailed responsible gaming requests — including self-exclusion requests, deposit limit changes, and account closure — email the cbajje support team. All emails are acknowledged within 24 hours.
[email protected]cbajje responsible gaming support operates around the clock, every day of the year. Response times: Live Chat — immediate; Email — within 24 hours. All times are Bangladesh Standard Time (BST, UTC+6).
24 hours / 7 days / BST UTC+6cbajje is strictly an adults-only platform. The minimum age to register, deposit, and play on cbajje is 18 years of age. This policy applies to all players in Bangladesh without exception. cbajje verifies age at registration and during the KYC process before processing any withdrawals. If you are aware of a minor accessing the cbajje platform, please report it to our support team immediately.
Now that you know your options, you can enjoy cbajje's full range of games with confidence. Set your limits, play within your means, and remember — gambling should always be fun. For adults aged 18 and above only.
18+ only. Gambling involves financial risk. Please play responsibly. If gambling is affecting your life, activate self-exclusion or contact our support team immediately.